Cultural Competence Catalyst
This course offers discounted rates for University of Sydney alumni and students, and for employees of not-for-profit organisations. See the fees section below for more information.
Overview
Cultural Competence Catalyst is a five-week online micro credential from the University of Sydney’s National Centre for Cultural Competence, designed to build the knowledge, skills and confidence to take practical action and drive culturally responsive change within your organisation.
Through expert-led learning and peer discussion you'll strengthen your cross-cultural communication, recognise and respond to racism, and identify opportunities for change and improvement across organisational policies and practices.
You'll apply your learnings by developing a cultural responsiveness project tailored to your organisation, giving you a practical pathway to strengthen inclusion, engagement and organisational practice once you have completed the course.
What you'll learn
At the end of this course, you will be able to:
- Reflect critically on how your worldview and biases shape your leadership and decision-making
- Recognise racism within organisations and respond effectively, using reporting processes that drive accountability
- Build culturally safe teams through confident, constructive conversations about culture, race and racism
- Evaluate policies, practices and ways of working to drive culturally responsive change
- Design and lead a practical cultural responsiveness project tailored to your organisation
National Centre for Cultural Competence
Course aims and program
This course aims to build the skills and confidence to take practical action and lead culturally responsive change within your organisation.
You will build the capability to analyse workplace policies and practices, identify opportunities for culturally responsive change, create more culturally safe and inclusive workplaces, strengthen engagement with diverse customers and communities, and respond effectively to racism and inequity.
You will put your learning into practice through a cultural responsiveness project designed to create meaningful organisational change.
There are 5 modules in this course:
- Module 1 - Cultural competence in practice
Explore the foundations of cultural competence and how they apply within organisations, while reflecting on how your own socialisation, worldview and biases influence workplace practices, leadership, relationships and decision-making. - Module 2 - Organisational cultural competence – enablers and barriers
Understand what enables and hinders cultural competence within organisations. Develop practical approaches to strengthen cultural safety, build skills in respectful, trauma-informed communication and navigate challenging conversations, conflict and avoidance. - Module 3 - Enablers of racism in organisations and activating anti-racist strategies
Examine how interpersonal and institutional racism operate through policies, procedures and behaviours, and how to build cultures of reporting and accountability. - Module 4 - Developing organisational cultural competence
Analyse your workplace's policies, values and practices, and identify ways to embed cultural competence in day-to-day business. - Module 5 - Leading culturally responsive change
Identify opportunities to strengthen cultural responsiveness in your organisation and design a practical, context-specific project to embed and sustain positive change.
Facilitators
L to R: Professor Gabrielle Russell; Dr Matthew Tyne & Dr Amy McHugh
This course is for professionals in any industry who want to turn a commitment to inclusion into practical action in their workplace. It's ideal if you are:
- A manager, team leader or emerging leader responsible for people or workplace culture
- Working in HR, people and culture, or diversity and inclusion
- Working in health, education, government, law, media or other people-facing sectors
- Supporting Reconciliation Action Plan goals or inclusion strategies in your organisation
- Looking for practical professional development you can apply directly in your role
Cultural Competence Catalyst is delivered fully online over 5 weeks. Each week includes a live, facilitator-led 1-hour session with academics from the National Centre for Cultural Competence, with discussion, interactive activities and the chance to connect with professionals across industries. All live sessions are recorded. Each module also includes pre-recorded expert video content, readings and reflective activities that build skills towards the final project. Online discussion forums support peer-to-peer learning throughout the course.
Standard enrolments:
- New enrolments: $1250
Discounted enrolments:
- University of Sydney alumni: $1000
- University of Sydney students: $875
- Group or 2 or more enrolments: $1000 per enrolment
- Employees of not-for-profit organisations: $875 - please email nccc@sydney.edu.au to confirm your eligibility for a discount code.
There is no prerequisite requirement to take this course.
There are no material or technological requirements to complete this course
The final project requires participants to develop a cultural responsiveness project that draws on the concepts and skills learned throughout the course and considers how they can be applied to lead positive change.
Participants are encouraged to base their project on their own organisation or professional experience, but this is not mandatory.
Professor Gabrielle Russell Professor Gabrielle Russell is Academic Director of the National Centre for Cultural Competence at the University of Sydney, where she leads work on leadership, cultural competence, cultural safety and anti-racism. Through multidisciplinary, intersectional research, she develops resources and approaches that support individual and organisational change in higher education and beyond.
Her research explores how to build cultural responsiveness from diverse perspectives and positions, and how to foster deeper, lasting understanding and practice of leadership and transformative change at individual, organisational and systemic levels. Her work examines how leaders can drive organisational change from a culturally responsive and culturally safe position, recognising the role of power, privilege and positionality in shaping institutional culture. She supports organisations to embed these principles in governance, policy and everyday practice, creating environments where people of all backgrounds feel respected, valued and safe, and have a strong sense of belonging.
Dr Matthew Tyne
Dr Matthew Tyne is Education Lead at the National Centre for Cultural Competence (NCCC) at the University of Sydney. He co-develops and delivers the Centre's courses and workshops on cultural responsiveness, racial literacy, and anti-racism.
Before joining the NCCC, Matthew spent twenty years in international community development, mainly in Southeast Asia and the South Pacific, and in HIV/sexual health promotion with diverse communities in Australia. There he learned how easily well-meant development programs pass off their own values as neutral, and how much harm follows when no one notices. He is also a theatre researcher. His doctoral research followed a group of queer men in Colombo, Sri Lanka, who made theatre from their own stories to raise issues they could not easily discuss in public. His current research covers queer performance, censorship and cultural production in Sri Lanka and South Asia. He also studies anti-racism education in universities, specifically how institutions respond when that work meets resistance.
Dr Amy McHugh
Dr Amy McHugh is a Lecturer at the National Centre for Cultural Competence (NCCC) at the University of Sydney, where she teaches, researches, develops curriculum and facilitates. Her work focuses on cultural competence, critical self-reflection, anti-racism, intercultural learning, and the responsible use of emerging technologies in education and professional practice.
Amy’s doctoral research challenged individualised understandings of intercultural competence, reconceptualising it as a co-constructed and situated achievement. Her recent research explores how generative AI can support critical self-reflection and anti-racism. Rather than treating AI as a tool for efficiency or quick answers, she investigates how it can introduce productive friction into learning: slowing users down, interrupting habitual responses, and creating space for questioning and perspective-taking, while users retain responsibility for interpretation and judgement. She also examines the ethical, cultural and representational risks of using AI in reflective and relational learning. Amy brings extensive experience in Collaborative Online International Learning (COIL) and is particularly interested in cultural competence as an ongoing, relational practice shaped by people, institutions, technologies and wider social structures.
All courses must be paid in advance of commencing your course. We accept the following payment methods:
- Mastercard
- Visa
- American Express (only available for enrolments made through the Sydney Short Courses website)
- Electronic Funds Transfer (for company invoices only)
- Journal Transfer (for University of Sydney Staff only)
Please see our Payment Options for further information.
I have enrolled in a Sydney Short Courses course, what happens now?
Once your enrolment has been processed, you will receive the following emails:
- Enrolment confirmation: you will receive this immediately after your enrolment has been processed.
- Tax invoice: the payer of your enrolment will receive this immediately after your enrolment has been processed.
For some courses, you may also receive the following:
- Course reminders: you will receive emails from Sydney Short Courses in the lead up to the course starting. These include information about the course and, if required, the schedule for online or face-to-face sessions.
- Course materials: if you are enrolled in a course that provides reading or other downloadable materials, you will get access to these materials prior to the class commencing.
- Online session links: you will receive reminder emails the day before and the day of each live session containing the meeting link and meeting ID.
Contact us if you would like to discuss how Sydney Short Courses can support your organisational training needs through this course. Either as a group booking, whole course block booking, or customised delivery to meet your business requirements.
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Upcoming classes
Online
| When | Time | Where | Session Notes |
|---|---|---|---|
| Fri 7 May 2027 | 12pm - 1:30pm (UTC+10:00) | Live - Online | |
| Fri 14 May 2027 | 12pm - 1:30pm (UTC+10:00) | Live - Online | |
| Fri 21 May 2027 | 12pm - 1:30pm (UTC+10:00) | Live - Online | |
| Fri 28 May 2027 | 12pm - 1:30pm (UTC+10:00) | Live - Online | |
| Fri 4 Jun 2027 | 12pm - 1:30pm (UTC+10:00) | Live - Online |